My answer is, ‘change is an ultimate challenge’! When coming to keep a company competitive in a fast paced, and highly challenging world, change must be present. I know that It’s not easy to start something related to “change”, though you should do it!
Regardless company and project size, if you have a real leader heading the project (a crucial aspect), a simple 5-step plan would be a good start.
First, I would have a initiation document along with the whole business case explaining whys, whats, hows, whens, resources needed (people and cash), and results to be achieved or delivered.
Second, I would “sell” the project to the Board of directors in order to have the C-level (including CEO, CFO and COO) support and commitment to the success of the change.
Third, I believe that communicating with people is key to the success of any change or even project. And, it’s not the quantity, but rather the quality of what you say that matters. So, I would start by building a strong communication plan where everybody could participate, but also that DOES NOT block or create inertia into the whole process.
Fourth, and almost same time I would design and launch a project with a cross section task force, able to be light, hands-on and with a strong leadership. On top of that, I would need a well delineated scope, deliverables, resources, quality expectations, and deadlines for all the project phases. I would also try to start with quick win-win situations in order to have both the team and sponsors working side-by-side and committed to the success of the project/change.
Fifth, and to finish with, I would also use this opportunity to start a baby-step Culture change. Meaning, I would start a “readiness” task force able to implement key aspects allowing a higher level of readiness, and mental availability to change and face challenges.
Assumption: you are, or have a real leader heading the project!
1) Strong business case and initiation document explaining everything at a high level; 2) C-level Support & Commitment (CEO, CFO, COO…) 3) Strong Communication Plan (quality and not quantity) 4) Project plan to implement the changes – Road Map with milestones, resources, quality, objectives/deliverables, and deadlines; 5) Start a “readiness” task force in order to improve the way the company deal with change and challenges.
If the change project is headed by a true leader, based on a strong business case and plan, and supported by a strong communication plan, people will understand it and be on board and rowing into the common goal. Ah, never forget the C-level support and commitment.
Good Luck to your future projects!
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